These folks were able to repair a transmission that the dealer couldn't tackle. They took care of the warranty paperwork and I paid my deductible and was on my way.
I must give this place 5 stars! I called in the morning and they said come on by and drop off your car. An hour later they called me with the estimate which was a pretty decent price. My car was finished within a few hours. Stacia was very knowledgeable about cars and didn't try to get me to fix things I didn't need. The mechanic does quality work and I am very happy with the service I received. I will definitely be going back for any future repairs. It's hard to find honest and trustworthy mechanics so I was happy to find this one.
Quality transmission rebuilds and general service automotive repairs. Courteous, professional staff, decent prices, great warranty. Excellent place to get your car or truck repaired.
I will start off by acknowledging that I DID NOT have my transmission serviced here but the level of customer service offered by this establishment is some of the best that I have experienced in years. After bringing my 2007 BMW 328xi to the dealership for a transmission diagnosis, it was determined that the transmission would need to be replaced at a cost of roughly $8500 (for an 8 year-old car with close to 150k miles). The dealership itself suggested that I take the car into a local repair shop for rebuild at a much cheaper price. I decided to try this AAMCO facility since it was located a relatively close distance to the dealership. My car was towed by AAMCO for free and after their initial analysis, was offered a rebuild price of roughly $4000. I was now faced with the decision to either sink money into the repair or a buy a new car. AAMCO was extremely patient throughout this decision-making process. At no point in time was I forced to make a rush decision. After close to two weeks of deliberation - with no decision made - I finally decided to tow the car off their property for fear of having to incur runaway storage fees. Tony surprisingly did not charge a single dime, and would not take a single penny from me for having kept my car there this long. As per Tony "This is not the kind of company we are". I may not have had my car serviced there, but I certainly would have had that been the path I chose. I would absolutely recommend this company to anyone looking to have their transmission serviced simply on the basis of the excellent customer serviced experienced throughout my process of interacting with AAMCO Laurel.
I take my car here because Tony and his team can be trusted. They're honest and do not charge me more because I don't know anything about cars. Plus, they do fast, great work.